Know The Rules Before Opening Your Account
Our Terms & Conditions explain who may open an account, how your login details must be protected, and when we may pause an account while checking unusual activity. They also cover deposits, withdrawals, account closure, policy updates and the records needed to resolve a payment question.
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A wallet name must match the account details supplied during verification, and a receipt may be requested for a DANA, OVO, GoPay or QRIS transfer. Bank transfer and virtual account payments can require a matching reference. These rules apply to access where local law permits, and
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any eligibility question is assessed under the laws relevant to your location. Read the complete wording before opening an account, then contact us if a clause is unclear.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.